Montana Office of Tourism
2010 Montana Governor's Conference
on Tourism and Recreation
For more conference details, click on the links below:
- 2010 Conference Agenda
- Registration Forms
- Conference Presentations
- Sponsor & Exhibitor Opportunities
- Lodging & Visitor Services
- Tourism Awards
- Conference Archives
2010 Montana Governor’s Conference on Tourism and Recreation
Dates: April 8-9, 2010
Location: Red Lion Hotel, 20 N. Main Street, Kalispell, MT 59901, 406-751-5050, FAX 406-751-5051, www.redlion.com/kalispell
Here are the electronic presentations provided us by our 2010 Montana tourism conference presenters. We thank them for sharing and being a part of this statewide educational event. If you are looking for presentations from previous conferences, go the archives page of this site.
2010 MT Governor’s Conference on Tourism & Recreation Presentations:
Sustainable Tourism Workshop – Sponsor: TravelocityTrainers: Heather Higinbotham, Yellowstone Business Partnership, Bozeman, MT; Deb Friedel, Delaware North Companies Parks and Resorts at Yellowstone, Bozeman, MT; Beth Pratt, Yellowstone National Park Lodges–Xanterra Parks & Resorts, Yellowstone NP, WY
- Sustainable Tourism Workshop – Introduction
- Sustainable Tourism Workshop – Waste Stream Management
- Sustainable Tourism Workshop – Responsible Purchasing
- Sustainable Tourism Workshop – Energy Efficiencies
Train the Trainer Workshop – “Passport to Service” Customer Service Training Program
Trainers: MT Superhost Trainers
Traditional Native Games Demonstration Event
Trainers: International Traditional Games Society Trainers DeeAnna Leader, East Glacier, MT; Richard & Jeffrey Horn, Browning, MT
Welcome and Feature Presentation: Brand U: Leadership for Sustainable Tourism - Presenter: Randy Morgan, Morgan Systems, Intl, Boise, ID
- Three Legged Leadership
- Audio of Randy Morgan's "Brand U: Leadership for Sustainable Tourism" Presentation (WMA)
Montana Tourism Sales Intensive – Part 1 & 2
Presenter: Stuart Ellis-Myers, Uniquely Speaking, Inc., Vancouver, British Columbia
Social Media and Your Business
Moderators: Sarah Lawlor, Thurston Elfstrom, MT Office of Tourism, Helena, MT; Presenters: Jessica Downing, Whitefish Mountain Resort, Whitefish, MT; David Restivo, Glacier National Park, West Glacier, MT; Jan Stoddard, West Yellowstone Chamber of Commerce, West Yellowstone, MT; Tia Troy, Glacier Country, Missoula, MT
- Jessica’s Whitefish Mountain Resort Presentation
- David’s Glacier Park Presentation
- Jan’s West Yellowstone Presentation
- Tia’s Glacier Country Presentation
- Social Media Links Provided by Presenters
Hardwiring Employee Engagement
Presenter: Wendy Samson, FutureSync, Intl, Billings, MT
Where’s the $ for Your Tourism-Related Project?
Presenters: Krystal Steinmetz, Bear Paw Development Corp, Havre, MT; Carol Crockett and Victor Bjornberg, MT Office of Tourism, Helena, MT
“Get Lost In Montana” Campaign Website
Montana’s Visitors: Who’s Coming, What’s Changed?
Presenters: Norma Nickerson, Ph.D., Director, and Kara Grau, M.S., Research Associate, Institute for Tourism and Recreation Research, University of Montana, Missoula, MT
Montana Indian Country Cultural Tourism Opportunities
Moderator: Dale Old Horn, Apsaalooke Nation, Crow Agency, MT; Presenters: Ed DesRosier, Going to the Sun Tours, East Glacier, MT; Darrell Norman, Lodgepole Gallery & Tipi Village, Browning, MT; George “Chub” Snell, Fort Belknap Indian Community, Harlem, MT; Jodi Running Fisher, Blackfeet Tourism Program and Montana Tribal Tourism Alliance, Browning, MT
- Seven Lodges – Montana Tribal Tourism Handbook
- Darrell Norman’s Lodgepole Gallery & Tipi Village Presentation
Partnering for Profit in International Markets
Presenter: Gary Schluter, Rocky Mountain Holiday Tours, Fort Collins, CO
2010 Tourism Outlook & Travel Trends
Sponsor: The New Yorker Magazine
Presenter: David Sheatsley, Director of Marketing Research, US Travel Association, Washington, DC
Guest Ranch Operators International Market Seminar - Presenter: Gary Schluter, Rocky Mountain Holiday Tours, Fort Collins, CO
Glacier National Park Through the Years – Presenter: Deirdre Shaw, Glacier National Park Archivist/Historian, West Glacier, MT
- Glacier National Park Through the Years (link coming)
Montana Grown Luncheon – Montana, National Folks Festival & Crown of the Continent Video Presentations:
- Montana Promo Video used in New York City’s Central Park as part of Ken Burns National Park PBS Series Event
- National Folks Festival Butte Promo (about 8 minutes)
- Crown of the Continent Geotourism Region mini-documentary(12 minutes)

















